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Man up. Results, not excuses are how we live in Texas. People were being rescued off roofs. Kroger just has an inventory delivery system that does not work in good weather and totally collapses in bad weather. Stop being a martyr. My Kroger is only 2 miles from the house. I like the staff. Your manager gets on his hands and knees restocking shelves because you wont hire enough staff. I feel sorry for him because none of the store departments can get what they order and he gets the blame.

You have one last chance to keep me as a customer. I am 70 years old and have been shopping with you for over 40 years. Can you please bring a kroger to waterville Maine I guarentee you most if not all of walmarts business. I applied online being a previous employee when I was 17 years old.

Krogers was my first job and first learning experience of customer service. I started out as a bagger then I was confident enough to ask to become a cashier. Soon after I ended up leaving for the military. When I finally began to try and take a chance after the thousandth time to reassimilate back into society and civilian life, I was told that the positions that I applied for were already filled. I arrived to the store and the individual was already conducting an interview and I asked if I needed to wait elsewhere.

He replied no and even had the audacity to tell me to take out my Bluetooth as if I was using it or being interviewed. After 15 of watching him decide on what time and date for the individual before me to come in I was told to move a seat down.

The interviewer then proceeds to make a phone call and check on a pizza before starting with me. I believe I was barely making that there when I was 17 years old back in Who does that? He failed to mention that they have competitive pay as well as a credit for prior employment. This is what I was blind to so many years after my enlistment and building my repetoire in this skill trade, pure veteran discrimination.

This is no human error. Then I had to call myself to follow up which may be rare this day in time. Also a recruiter claimed out of ever question asking on age eligibility I answered the first one wrong but then the others correctly. Is this what welcome back or have to deal with after being treating like outcast or labeled by a society that we volunteered for?

I believe it should speak volumes of I was uprooted and snatched out of an environment already challenging then rebuilt and trained only to be labeled and shortchanged like that. Hope the pizza was good, mine would be been phenomenal had I been given to bring my knowledge of culinary back to the roots where I began in the workforce.

Smoke and mirrors and technology with scripts to protect the company. Thanks for the another experience of how the system works. I have worked for Kroger for almost 8 months. I work in the Deli. Others in my department dislike me. It has gotten worse. I go to work and do my job. I try helping as much as I can in the Bakery as well. I have only missed 1 day since the day I got hired and get treated like crap by all. Not one person in that Deli puts in the effort I do.

They all have excuses for not doing their jobs and leaving it for me to do. I need something done about these people treating me so badly. I need to know my hard work is worth it. Who do I call to confirm all this? I have already asked them and I keep getting excuses. I have a 16 year old granddaughter that was just hired as a cashier; a Kroger Store in Frankfort, Kentucky.

She went through orientation etc. Worked her scheduled hours, right on time. Her last day of work, she had just gotten about ready to leave the house to go to work, when she got an email from a person Shaun,; he is front end manager of store. As I said the email was from Shaun………. Anyway this email said for my granddaughter not to come in to work that day, June 10th, , that too many had been scheduled for that morning.

So thinking the email was from Shuan; she had two other conversations with him through the same email, about her next schedule and where to pick up her last check. She and I went shopping at the same store that day and she picked up her check.

So she went to the camp. She got back the following Saturday. He said for her to come in on Monday 19, at She went into work at Which she was told by Shuan not to come in to begin with. She left for home in tears….. I have been dealing with three store managers; saying she is fired because she did not show for work and with a district manager; sending me back to one of the store managers. But the manager as of yesterday June 26, , still said she was fired.

What the heck is going on here? She has never missed work, was sent an email which we have copies of, and no one seems to know how or why this happened. How can they do this. And Kroger gives this big speech about how wonderful it is to work for their company. I would say more; but truthfully, I am exhausted right now. I have worked for the Vons. We have a supervisor that puts pressure on a few of us to do a higher volume of work at the same time he is letting others get away with arriving late every day they are scheduled to work.

He himself arrives late and a lot of times with a hangover and he will tell you he has a hangover. This is not a very professional l example to show employees. At times just knowing how the work day will start will make me sick to my stomach. Thank you for allowing me to voice my concerns. Kroger 8: The store is so messed up it is frustrating to shop there. Of the 10 items I went to purchase, 5 of them had problems. Gentle lax missed priced on the per ounce number. There was no fat free salad dressing in the store and only large jars of fat free mayo.

There was no Kroger brand onion soup on the shelf out of stock. There was no dry soup under the overhead sign for dry soup. Spaghetti and macaroni were there. Dry soup was on the other end of the isle with no sign. No zucchini squash on the rack out of stock. Apparently this store has quit handling Kroger diet Pink Lemonade as I have not found it on the shelf in over 3 months.

I decided, since I was going to have to go somewhere else for these items I would just buy all my items at another store. I quit shopping, checked out with a couple items I already had in my cart and left. I have been shopping in this store for over 20 years.

I have seen it go through several supposedly upgrades and changes. There are items I have been purchasing for years that with each of these changes disappear from the shelves. Of all the changes this last change makes no sense. All you are doing is running your old customers off. The problems I ran into this morning are not unusual. For the last 6 months my wife has been complaining about empty shelves. She is always having to ask for the milk she wants.

A common excuse is we ordered it but the warehouse must be out of it. Yet we can go to the store in Cedar Hill and they will have what we were looking for in stock. I went to the store to purchase 12 tubes of Kroger Lubricating Jelly. I do this about every 6 weeks. They were out of stock. I was given the old adage It has been scratched, The warehouse no longer stocks it. Last year there was a problem keeping Kroger Lubricating Jelly on the shelves and I was told that same thing.

At that time, I filed a complaint with the then store manager. I called corporate and they finally started stocking it again. A couple weeks ago there were more than 12 boxes on the shelf today there are none. Another example of lack poor management. It appears to me, this is not just the management of this store but the management over the management of this store.

No one is fixing the problem. Does Kroger have anyone with enough clout to fix these problems or does Kroger just not care? Hi Charles. I am interested to hear if your complaints have had any response by the corporate office. Last night I went through the drive through window at our local Kroger to pick up a prescription.

Over the years from prescriptions and groceries my wife and I have spent tens of thousands of dollars at your stores. I suppose I could crawl in but why should I have to do that at all? The idiocy and absurdity of it makes my head hurt. Why even have pay at the pump? No wonder America is the way it is. Managers do not seem to be very well trained, and are very RUDE! This is just a email with hopes that the content of this message falls into the hands of someone who still cares about integrity and people who make a difference.

This is a report of a Kroger new hire in LaPorte Texas who simply started out trying to hire on as a cashier part time who has an amazing smile and a personality that could win over the meanest crankiest you could ever find, experience in retail and management made her a perfect fit, somehow after hired she found herself pushed into the meat dept.

This is a mother of two and a new marriage so obviously this would not work for her, when asked for a solution she was completely insulted and rudely told there is no job for her except the overnites or nothing. I wonder at times where has the teamwork and happiness in the workplace gone at Kroger? This woman was so happy to be part of a team like Kroger and to be part of a union was a dream come true to her.

Why has Kroger allowed this behaviour to exist in not only management but Human Resource Management? Why is someone like HE Mgr. It is sad to see very friendly qualified applicants who desperately need employment treated in such poor manner, also how much money was invested in this new hire only to be tossed aside because she did not fit into a position? This Regina should be looked at, this location is hurting because of the superiors at this location.

They abuse it MR. Unfortunately we have lost contact with Allen and would appreciate assistance in locating him because we want him to attend our 50th anniversary celebration, can you help us out? First of all, after reading these other complaints, my faith in Kroger stores has greatly diminished!

I am 69 and disabled. I only go grocery shopping every weeks. Yesterday when I went shopping, I was told something by the cashier that just about floored me. My one vice is Ice Coffee. There was absolutely no Starbucks Coffee or Caramel flavor left. It is a rare occasion that I can find them.

So I got all that was on the shelf, I was told when I checked out that from now on customers are only allowed to purchase 12 of any item. I can not believe this. It is asinine beyond words. Seems to me you just want to keep the shelves full. Why do you hire people to stock the shelves then? Are you there for appearances or to sell things? Whoever came up with this rule has NO common sense, NO sales experience and is completely lazy and cheap. This is the last thing I expected to be told at a grocery store.

I will be writing to every manager, CEO that I can find. Iam a former Marine and was working at Kroger before I went in to the service. I have been out of the military for a few years. I have a clean background. I was seeking employment back with Kroger. I was notified I did not get the job.

I must say Iam very disappointed in Kroger the treatment of vets. I agree the Kroger company has gone downhill on their professionalism their morals and ethics of work and especially their management team who thinks that they are God treat people like dirt because of the position that they have the Kroger companies to retrain all their management team on how to treat their employees like people instead of trash specially in the Colorado area called King Soopers.

With nothing more than 4 items in hand, I headed to a cash register to check out. The male cashier there by the name Frank a white man almost finished ringing up the customer before me. As I approached the register, he told me that he is closed so let me go to another register.

After ringing up with another cashier, on my way out I saw him ringing out a white female customer while another white lady was also waiting in line at his register.. He started arguing with me then I asked to speak to a manager. Then I asked him what else could it be other than that after he told me that the lane is closed and refused to ring me up because I am black then turned around ringing for two other people who are both white.

I am a senior and have been shopping at Kroger in Georgia for years. When I went to checkout, I was told that Kroger is going to stop the senior discount day on Wednesday. If this is true, it is a terrible change that you are making as us seniors can use all the help we can get.

Since we do not get raises in our social security every little bit of savings means a lot to us. I think this will be terrible if this is what Kroger is going to do and it is very possible you will be losing a lot of business. If you do digital coupons and they work.

It is in reality a nice and useful piece of info. Please stay us up to date like this. Thank you for sharing. I had a problem with a digital coupon last October 6th. I bought the three containers, and when I checked out, they gave me 50 cents off the eggs. I went back to the store to show them and they gave me the rest of the amount due for the free eggs.

I still have the receipt, and took a picture of the digital rebate that was online. In the ensuing weeks and months, I have brought the problem up every week when I fill out the survey, and I always check the box asking for a reply. Here it is five months later, and I still have not heard a word from anyone. At this point of course it is a matter of principle, and I wonder why this survey is even given since no one seems to read them or care.

I have also written emails to Kroger, and any other email addresses I can find, but still no response. So I tried calling, but the young lady had to go ask her supervisor whether any of those are read, and apparently the supervisor said that 85 percent of them are read. I have started telling friends about this problem, and some have vowed to try writing a note and see if any of them can get a response.

I always seem to get the automated email saying that my communication was received, and that they are very busy at the moment so it might take awhile for a response. Well, ok, but five months seems a bit much!! So I decided to write another missive to the Kroger management team instead of Ralphs. But alas, the site was down for repair. I am very disappointed in this whole operation, and now believe that customer service is not something that this company has any concern about.

I am about to leave the store that I really like, and that has wonderful employees, and go to Vons. I have been a loyal customer at Ralphs for over 45 years, and it is not easy to let go, but I would rather give my money to a company that has a better attitude about the customers who patronize them. And then today I went to Ralphs and tried to purchase Uncle Bens Rice that had a dollar rebate on a future purchase if you bought two packs, so I bought six — and guess what, no rebate for my next visit was given.

I am about to add that to my list and try one more time to see if I can jiggle any of the corporate pawns enough to bother to respond to me, but I have little hope. I am NOT a fan of digital coupons in the first place because they often seem to malfunction, and neither do I have a phone that I can store them on, so I can only try to remember what was there and guess how many of what I need. For one thing, I usually try to buy numerous groups of 6 when they are on sale, and it gets almost impossible to keep track of how many groups of 6 I have.

It seems to me that it would be much more advantageous to ask you to buy 6, and then all other extra of the same item would be discounted to the buy 6 price. You are losing money by making people jump through these hoops in order to get a sale price. All I can say is shame on you for ignoring the comments from customers and treating them so irresponsibly. I would think that, since you put out the survey every time a customer comes in that you might want to know what they say.

I guess not. Hello Mr McMullen, This was my real after the contacting via the website and continue to get nowhere! This comment was ! Austin at CSR From App said we should and would be compensated as we have both been long term valuable Kroger shoppers. Disgruntled customer as of now , Maybe my Local H-E-B would be a better choice next time , they are only a few minutes away. I will probably check n them out!

This Kroger really need some assistance on training the employees, cleaniness, and also stocking. Why would an manager of this store continue to allow the employees to present themselves in a complete mess in hygiene. This place is dirty and stink as soon as you walk in. Never have anything in stock. One night I came in only self check out was open at 8pm and no other lanes the lines was down to the produce area! I plan to contact the local news for consumer reviews on this store and also the health inspector!

This is my local grocery store why are you employees in groups talking and cursing? Why are they not cleaned up well and professional? Why every single time I come in you are out of products? This is a letter to voice my concern. For me to take the time out to write a letter I will go forward until there is a change.

If I need to come in and train the staff myself I will or have us as customers start a petition to change. I will not end here if there is no resolution soon. Thank you…. Purchased new hp lap top 2 days ago. I purchased from fredmeyers not hp.

I purchased it because I needed to do some business on it. Horses would love this!! But City Market tossed it in the dumpster!! A huge box of perfect apples! All grocers but Vitamin Cottage refuse to give me the salad scraps for my chickens. I even offered a notarized waiver to protect these liability obsessed and paranoid corporations. America is ignorant and lazy- pretentious and selfish- the waste here is beyond irresponsible in terms of losses, manpower, environment and societal involvement- but then America always plays the Good Samaritan on the world stage- while they toss perfect food items in the trash- such as this box of apples that they refused to sell me cheaper or donate it to my horses at City Market Buena Vista.

They all just look the other way and no one cares! You know how horse rescues would love the fruit Grocers toss out?? Most rescue horses have never seen an apple as budgets are tight for many- yet tons of apples are tossed in dumpsters! Americans have to experience a severe depression before the corporate giants get a clue! Shameful and pathetic! Create a waiver to exempt any and all claims- it can be done! Kroger needs policy reform. Bernard Kroger would turn in his grave, if he knew.

Stop wasting food!! Monika Courtney, Colorado. I needed gift cards for work to give out as Christmas gifts to my coworkers. After I collected my gift cards and approached the self-checkout lane I was immediately confronted by Chec, the cashier stating that I had to go to customer service to cash out with the gift cards.

So I proceeded to check out and as I was doing so Chec screams across the store to someone and prompts them to call the store manager. I actually thought the store manager would have more sense than Chec to bother a paying customer. As I was ringing up my gift cards and placing them in the bag, Chec, the cashier proceeds to personally remove each card as I place them in my bag and held them in his hand standing over me as if he was monitoring and managing my check out.

The store manager approached me as I was continuing to check out stating that it was policy that I not check myself out in the self-check out lane. So I asked him what policy was he talking about, where was the policy posted in the store, and in the past I have always been able to check out gift cards in the self-service lane. The store manager continued to harass me and withhold the items I was attempting to purchase as if he was trying to incite a negative response from me.

Additionally, the store manager was in such close proximity to me that I felt extremely violated and attacked for no apparent reason. I in return acknowledged to the store manager that I felt as though he was obviously discriminating against me at that moment and for him to step away from me. I continued to repeat that phrase and eventually he placed my cards by my bag and moved away from me. I have never felt so humiliated in all my life. This was an obvious act of harassment, discrimination, a violation of my rights to shop freely and venture through a public setting without being followed or profiled.

I will never shop at this Kroger again. My problem is that the shelves are not fully stocked and the products that are on sale are non-extant. You would think with a holiday such as Thanksgiving the products that is used more frequently for that day would be in stock and plenty of it but that is not the case. The employees are nice what they have of them.

I just think it is poor management the way the store is run. Due to the distance where I live now; Clarksville, TN. After my incounter with them this pass week, I will not be returning to any of their stores…ever!!! To whom it may concern: Yesterday around noon I. I took the plastic bag that was priced and sealed and finished my shopping then drove home and put away my groceries.

This is the 3rd time in well over 15 years that I had to make a return to the store. She is relatively new and needs to be supervised closer. Thanks for taking the time to hear me out. John Martinson, Sevierville, TN. Having worked as a Front End Cashier at the Lanett, AL store was by far the worst experiences in all my working years. These are a few things I took issue with: We should be kept as happy as our wonderful customers we serve. There is so much more to know store layout, what to do when sale items are out of stock, etc.

Schedule changes to an already posted schedule should be handled by the scheduler notifying whoever is affected by the change via a phone call. Same goes for availability. Again, all parties particularly upper management should know what to do in all areas instead of deflecting to someone else. They may not wear the uniform, but should be able to better handle such inquiries. Returning the uniform as well as taking the time to type this letter may be pointless, but the overall experience motivated me to at least share my thoughts.

Incident Number: Your Insured: Date of Visit: While shopping, the other shopper attempted to squeeze between myself and another shopper with a shopping cart in the same aisle. As she attempted to squeeze through the bottom metal area of the shopping cart sliced the back heel of my right foot. Management was notified by my son who frantically ran to get help due to the amount of blood that covered the floor.

Management was wonderful in assisting with first aid to apply pressure along with disinfecting the area to avoid infection. The store manager apologized and claimed fault. He then asked for my ID and stated that he was so very sorry and would cover any medical treatment needed. He was very cooperative and supplied all insurance information needed to file the claim and contact info to follow up.

The picture and video evidence along with eyewitness accounts from multiple people that were involved clearly shows the accident genuinely occurred and resultant damages. Those damages include, medical bills, out-of-pocket expenses for home care of the wound, business missed due to being unable to walk given the area of the wound and more. How appauling! For about 16 years and used their drugstore the same length of time.

It changes every month. So when I went in to shop and drop off a new prescription the whole drugstore staff was new…. I had gone to my doctor that day and she sent me with a new start date on my medication. They all got filled except for one and instead of asking me why a new start date he was so rude I felt beat up and left and left my other prescriptions too.

I went about my shopping kind of upset but it was fine. Then the fire alarm went off for a really long time. They have been in bad shape for a while empty shelves, no meet, rude service but I hate change. Regarding the Kroger store at Centennial Blvd. I have shopped at this store since it opened. Our neighborhood was so excited to have a Kroger store. Since it opened and over the years, the store has made a steady decline in all areas, but mainly the staff.

I have let a lot of things go over the years, but about a week ago I had 2 store visits that were extremely unpleasant. The first visit resulted in not getting home with tomatoes or deli meat and cheese. When I realized that I did not have the tomatoes, I called the store to see if they were left on the check out area.

I was told no, but to come to the store and they would replace them. Later that evening, I was going to make a sandwich and realized that I did not have the meat and cheese. At that point, I just wrote it off and put it in my memory bank. Why these items were charged to me and did not make it to my car is a mystery.

I even had help putting the groceries in the car…. The second visit was about 10 pm. When I got ready to check out, the only places were for customer check out and the line was long.. When it was my turn, I asked for help since I had a full basket. The young lady assisting customers did help me by scanning the items in my basket. What a mess. She was definitely over worked and I observed other employees just standing around. When I asked why there was not a regular check out station opened, I was told they closed them at Interesting since the store is open until 1: My observations made me think of this….

Young people need supervision and this store did not have that. The store is in Mansfield, TX on Broad street. I went in today to pick up some groceries that my wife had asked me to pick up. Most of the time, shopping there is a good experience. Today, I had a shopping cart with what I needed, and when I got to the self check out counter it was not busy , I remembered that I needed to get two more items.

My first thought was to let one of there attendant know. However, they were busy working with other customers. I took approximately three to four minutes. I came back and my cart was gone. I asked one of the attendant, she had moved my cart to the side. That was perfectly fine until she had told me that they put back all the frozen products.

I was only gone less than five minutes! To say the least, I was very angry. I requested that they bring back what they took out of my cart. This took in the area of 10 minutes, probably longer. The manager, Jeff stood there talking with some other managers, while one of his junior assistant manager took care of me.

He did a reasonably good job. Later at the register, one of their employee had offered my a gift card. I did not accept it. I was furious because this should NOT have happened. This made me late in getting to a meeting. What I want is not to have this happen again, because as much as I like Kroger, I will have a need to find a suitable competitor at that time. Perhaps someone should be speaking to this manager? I think he cared more about his conversation with his manager than a customer!

Thank you. This morning I went into Kroger as usual, until I find another job anyways, and started working the bread which is what I do every day I work. About an hour or so after I was already working the bread, two women come over and start removing and replacing shelf tags. One vendor had already come in and then left saying he would try to come back later, another came in and only stocked the bare minimum of his items.

I took what I had out on the floor back to the back and also the empties and then told the head night shift guy that I was going home. I am not going to change my job around or do other things and I am definitely not going to take bread back off the shelves that I already worked. The store is closed and there are neither stockers nor vendors. This reset that should have been done in a week and is now going on three or four weeks is ridiculous.

The person in charge of it should be fired. I worked for a Kroger store before that did a reset in one frigging night. They closed at 8: They pulled in about 30 or 40 people from other area stores and just got it done. I did the meat department by myself.

This method is frigging moronic. By the way, that was in This store is a little bigger, but not much and the reset should not have taken more than one weekend or say Monday through Wednesday with a Grand Re-Opening sale on Thursday.

This store is closed form midnight to 6: Quality Guaranteed, right? I e-mailed Kroger and they are giving me an extremely hard time, going back and forth, even though I have pictures of the chicken and the receipt. We had nothing for dinner that night as a result. Not only are they poisoning people with ignorance, but their customer service is nonexistent with canned e-mail responses every single time, not listening to the customer at all.

I hope you go out of business, Kroger. Well here is the start of it. This is not appropriate for an associate to speak in this manner while at the workplace. They do not even care if customers are around to hear them. I have heard other employees make sexist remarks and say things of an inappropriate nature.

I complained to management several times but nothing was ever done. Perhaps a class action lawsuit like against Wal-Mart would perk them up to the issues in a lot of their divisions. They certainly did not address mine. In fact the harasse r still works for Kwik Shop in Omaha, Nebraska. Plus she steals from the company, management saw it on video and she still has a job! The experience I just had with my local store was turning out to be a nightmare but blossomed into a flower. The reason I am telling you this is I first called in my prescription number around 9: So I thought I would let them do there job.

So I got frustrated and called the local store manager who himself walked the phone he had to the drugstore area and I talked to Mark my friend and he said with all the rush for the weather that he was backed up and no one was able to answer the phone and apologized for that. Her name is Amber Brackett. She said that this was an easy fix and should take only for a doctor to call in the prescription that I needed.

Weird situation was going on behind the Customer Service desk. This way she can notify her manager. They should be able to see the employee doing this. January 9, around I love shopping at Krogers. I was getting lunch for work and gas at Kroger, Westheimer Pkwy. It was very busy this morning. I insert the nozzle in my car, and went to sit will gas pumping.

When I took the nozzle out and turn the car on, I did not have any gas. I advised that my car is not broken. I showed her the preauthorization that was charged to my card. She directed me to go and speak to manger in the Kroger store. I requested to speak to a manager, I am not sure what this person position is, but I explained everything to him, Daniel Rios. He did not understand and requested me to show him my car.

Daniel requested the receipt and my card used along with my Kroger card. I said ok, maybe it was a mistake at the pump or cashier. I have a pre-authorization on my card and I have no gas. While taking to Daniel, he was over talking me. How the process work. I requested a note from him. If the transaction did clear my account, I will request a reversal. I asked why not. This is Fraud. Fraudulent activity. I asked him, Are you accusing me of stealing? Why would I give you my credit card and information on me , just to steal from someone else.

I asked for the receipt back for my proof. He refused, so I took it back. I went into the store and now requested for General Manager. Jeff Bailey came with a huge grin. I explain the exact same thing to Jeff. Jeff is saying yeap, yeap while chewing gum with teeth showing. He is looking through me and not giving any feedback. People passing by looking at me as being label as a thief.

Now, I am now very upset and shaking, heart beating very fast. This has never, never happen to me. Now Daniel showed me that my card was not charged, ok. He did not need to start yelling Fraud. Jeff showed no empathy, and no willingness to solve or ease my concerns. Jeff Bailey and Daniel Rios need more customer communication training. I really need to hear back from Kroger. How unprofessional this company is for not caring about their customers. Wow Wanda , I am or was just a cashier at Krogers , I am suspended because apparently I took a WIC check incorrectly 2months ago and another one a month ago.

I love working and shopping at krogers and I am truly sorry for your experience. Unfortunately Krogers hires to many young people that have no clue on customer experience and that the reason they have a job is because of customers. I know some baggers who have been working for my store awhile and never got a raise at all.

I find it appauling myself that they just get minimum wage , I think if they been there 5 yrs … they should at least get 50 cents. I a deeply upset that they are probably going to let me go on the WIC check but like I said I have 2 jobs and krogers is just my pt job… I asked a few times t cut my hours because I have a 40 hr a week job but they continued to put me on 25 to 30 hrs.

Kinda surprised those were the only mistakes I made but yes I signed a paper that I trained on WIC so they say but WIC recently changed some… personally I thought all the baby formula was the same size and when I talked to a few other cashiers they said the samething without me telling them I said that.

Guess they will watch now. Security seems to think I knew the lady because it was the same person both times but I swear on my fathers grave I had no clue who she was… but on my behalf WIC always beeps at you on cereal bread and baby food… I never paid percent attention on it. I try to get the customers out in a hurry because I work when customers are getting off of work and want to get home quickly… I have been commended by numerous customers.

I have a bunch tell me they would rather wait in my line than go to another cashier. Seems krogers loves to keep you on suspension for awhile and not schedule you. But all and all I love shopping at krogers especially now with the fuel benefits. The sales are pretty good also. I work in an ALABAMA store and I have to say you would make a lot of money if you put a few more stores in ALABAMA … customers that come to krogers from phenix city and Columbus and Montgomery keep saying over and over they wish they had a krogers… I even had people from brmingham and Huntsville who drive through a few times a year and come in and say they wish tey had a krogers.

I am just a current peon at least at this moment and if I could change it I would…… it is not acceptable in my eyes and I apologize. Its never acceptable to accuse an innocent person. Horrible experience this morning. I never had issue in the western hills Kroger store on Glenway ave, Cincinnati except with this employee named Mark! Very lazy. Every time he sees someone coming with full cart he tries to ignore the customers.

Anyway, I asked him nicely if he can help but he was so rude in replying that the checkout lanes are closed!!!! Very bad customer service! I hope Kroger does the right thing. I feel I was badly mistreated! Krogers in Houston Txs Tomball parkway that store needs a total make over.. Management at Kroger in Jonesboro Arkansas is not conducting themselves professionally when it comes to their employees. The whole month of December, employees were having their hours slashed substantially.

When employees would come to work, management had little to no regard toward the way they would talk to and treat their employees. Those who stood up and tried to get them to re-evaluate how they would treat us and talk to us were fired the next day or two myself included. I sent a note and did not hear back regarding the spoiled food that I continue to purchase at this location.

It happens about one out of every three-five times I purchase groceries. My biggest concern is the large number of elderly that frequent this store. I remember the media covered these issues a few years ago with grocery stores and maybe that is the best option.

We have learned to never purchase marked down items in any department. Now we always check the dates but rarely bring the food back but have addressed it with management. This time was especially aggravating because I purchased wings to cook for Christmas with my family. We opened them Christmas afternoon to cook and they were rotten! However, it happen with cheese, lunch meat and other perishable foods. What else can I do to address this problem?

Please give feedback because I am very concerned this issue is not being addressed. I had the worst experience at Krogers last night! When I began to cook it , it began to smell rotten! I told the night time manager! He never answered! So I have no Turkey for Christmas for my family! Plus I have company coming!

I thought he would give me a turkey! My family will be very disappoint like I am! I read you comment and maybe I am wrong about the location and it is more of an overall practice. Sorry for the insane amount of typos. I can assure you I am educated. I just typed too fast and did not reread before submitting. Nonetheless I am sure you get my point. I guess I am just hoping that my words are not only heard, but understood.

So hear it goes…. I am sickened by the things I hear about this company in general, but also about the individual stores. For this reason the staff suffer and become disgruntled in doing their jobs it seems. Staff need to come before anyone else in order to be successful. When management cannot manage properly and efficiently many things can go wrong. I imagine the turn your turn over rate must be astronomical.

Tell me, what good is a company without a solid foundation? However, there are the odd cases where wrong is wrong and there is no hidden meaning behind the behavior. For example, the other woman on here who complained of being threatened and felt her life was endanger because of the employee who was clearly psychotic. Immediately, he should have been pulled aside and talked to about his behavior. He should have been asked why and able to explain, not just able to keep working treating customers like dirt.

If the store cannot handle their employees then corporate should be stepping in. I was recently informed that Kroger stores are adopting families for the holidays. Wow indeed, Mind blown. Honestly you should be handing out all expense paid vacations to loyal employees just for dealing with your shenanigans! I feel sorry for the good employees that actually do care, but their care is being squashed by the many incompetent people in management and fellow employees.

You as a company do nothing for employees or humanity and that is a crime against the world. Clearly so many others feel this way. If it were my brand and I am currently building my own company I would nurture the crap out of it. I would ask my employees how I could make their experience better and what I could do to change the things that need to be changed, I would not just listen but I would hear and understand.

It may not be in my future but it will be in the future if things keep up the way they are. Also, that means to start replying to people on here so they know they are heard and ot ignored, not matter bad or good. Be a company people can be proud to walk into. The shoes came in after 2 weeks and they were too big so we sent them back. Then after 3 weeks, the company sent the wrong shoe and the wrong size.

This happened once more and then I asked for a refund from HR Charlie- a woman. Krogers said to contact the shoe company and the shoe company told me its through Krogers because they took it out of my check. We had a situation where my 7 year old ate some blue substance off the floor located in the deli department. It turned out to be Spill Magic.

In fact, it was under a machine in a pile. With the inviting blue color and sugary looking texture my 9 year old told my 7 year old that it was blue sugar from the donut machine and my 7 year old tried it. There were donut samples sitting right above it that the deli worker had told my children were free.

One of the workers got a manager involved, who by the way handled the situation by reprimanding my children which I had already done when the incident occurred and several more times throughout the night. The wild side of Dubai. Why Dubai is a 'playground for design'. Basketball robots and flying cops. The extraordinary man-made feats of Dubai. The untold story of Dubai's first skyscraper. Emirati children prepare for a robotic future. Dubai's racing to build the world's first hyperloop.

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